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ADMINISTRATION REPRESENTATIVE  | POSTMEDIA NETWORK

February 2020 - Present

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I work with the Distribution team of Postmedia Network. As an administration representative

• I interact with customers and assist them with their print and digital subscription inquiries

• Respond to customer complaints from different markets and for different products

• Escalate customer inquiries to Team Leader when required

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SOCIAL MEDIA COORDINATOR INTERN  | PANORAMA INDIA (NGO)

June 2020 - August 2020

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As a Social Media Coordinator, I assist the organization with the management of their social media platforms like Facebook, Instagram, Twitter.

• Build social content using creative platforms like Canva, Adobe Photoshop and Illustrator

• Actively participate in developing the social media calendar for future activities

• Engage in scheduling the content using social media scheduling platforms like Buffer

• Promoting bi-weekly event Namaste Live With Panorama India on the social media platforms.

• Engaged in managing social media platforms for the promotion of the first ever virtual parade on India Day 2020.

       The 2-day LIVE event involved presenting virtual floats representing 28               States of India and 100+ artists performance.

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DATA ENTRY CLERK  | HEART AND STROKE FOUNDATION

October 2019 - December 2019

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Heart & Stroke Foundation is a Canadian NGO dedicated to advocacy, education, and the funding of research surrounding heart disease and stroke.

I provide administrative support related to data in Blackbaud OneCRM and support multiple programs across Heart & Stroke.

• Input revenue transactions and search data in Blackbaud OneCRM

• Create new profiles in Blackbaud OneCRM with appropriate attributes

• Verify supporter information for accuracy

• Escalate inquiries to Team Lead when required

 

 

 

ADMINISTRATIVE VOLUNTEER | HEART AND STROKE FOUNDATION

March 2019 - October 2019

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Heart & Stroke Foundation is a Canadian NGO dedicated to advocacy, education, and the funding of research surrounding heart disease and stroke.

• Reach out to corporates to explore opportunities for association with the event.

• Support with Corporate team and rider registrations for the event.

• Assist with data entry into CRM

• Assist with new volunteer training

• Engage in volunteer recruitment and management for the event- Big Bike

• Assist with station set up and registration during the event day

• Assist with other administrative activities like printing, scanning, and mailing of documents, and money counting.

 

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ACCOUNT SUPERVISOR | FORECAST BRANDCOM

Jan 2017- May 2018

 

FORECAST is a full service, integrated creative communication house based in Mumbai, India. My role as a Client Servicing personnel involved providing end to end support for all client marketing communication needs.

• Successfully led a portfolio of clients and ensured client retention by executing the marketing requirements on a timely basis.

• Suggested clients with exciting product innovation and promotion ideas to ensure new revenue generation opportunities by monitoring market trends.

• Provided support in developing a variety of marketing collateral and digital creatives leading to successful marketing campaigns

• Managed relations with new and existing clientele by providing exceptional customer service leading to new business opportunities for the agency.

 

 

 

KEY ACCOUNT MANAGER | VALUE DIRECT COMMUNICATION PVT.LTD. 

March 2016 - June 2016

 

 

Value Direct is a lead generation & target marketing company in India that uses Social Media, SMS & Email marketing to help their Clients get new customers.

• Contributed to the growth of agency through new client acquisitions resulting in revenue growth

• Initiated and led new business opportunities by identifying and engaging with the potential clients resulting in expansion of the market

• Ensured client retention by providing exceptional customer experience and delivering satisfying campaigns leading to revenue growth.

 

 

 

ADVERTISEMENT EXECUTIVE | BUSINESS STANDARD PVT. LTD.

August 2014 - February 2016

 

Business Standard is the third-largest Indian English-language daily newspaper published by Business Standard Ltd (BSL).  

• Initiated and lead new business opportunities by identifying and engaging with potential clients resulting in revenue generation for the business daily.

• Monitored market trends for a portfolio of clients leading to successful business opportunities.

• Supported client marketing goals by providing suitable advertising opportunities resulting in client retention.

 

 

 

BUSINESS DEVELOPMENT EXECUTIVE | NATHAN MANUFACTURERS & TRADERS PVT. LTD. 

June 2013 – November 2013

 

Nathan Manufacturers and Traders Pvt Ltd is a supplier, manufacturer, and exporter of leather bags, shopping bags, belts, men wallets, etc. 

• Contributed to the growth of the company by generating revenue through successful interactions with domestic and international clients.

• Ensured the expansion of product portfolio by designing and developing customized client requirements in coordination with the R&D team resulting in the growth of the market.

• Delivered products on time by successfully coordinating with various internal and external teams leading to repeat orders from clients in the future.

 

 

 

MARKETING VOLUNTEER | ATMA (NGO)

June 2012 - July 2012

 

Atma is an accelerator for NGOs and social enterprises working in the education sector. It empowers grassroots education NGOs to increase the impact of their work by providing skilled associates. 

• Helped the NGO and its partner organization with Marketing activities for Mumbai Marathon 2013, leading to increased awareness about the NGO objectives.

• Contributed to fundraising activities leading to revenue generation by engaging in corporate calls

• Supported the growth of NGOs by organizing Atma Marathon Workshop for existing partner NGOs and new NGOs leading new partner registrations.